Great Service!
04/10/2017Review by Great Service!
I was very surprised to receive a shipping confirmation and tracking number within an hour after I placed my online order. A few days later, I received a delivery notification from FedEx, but when I got home a couple hours later, the package was not on my porch -- my immediate assumption was that it had been stolen. The vendor site only provides an email address to report non-delivery, so when I submitted my message notifying them of this, I was expecting that it would be a while before I received any sort of response. However, the vendor responded within 15 minutes and initiated a tracking request with FedEx, who then also called a couple of hours later to let me know they were working on the trace. Fortunately, a neighbor down the street came by a day later with the package, so all ended well. Great service (and great price on the ammo I ordered)!
I would recommend this retailer to a friend.
